ATIB GM letter on CBS Conversion

Dear Valued Customer

I would like to inform you of an exciting development happening at ATIB. On Sunday, 3rd of January 2021, we will be completing a core banking system conversion. This will help us meet our long-term growth strategies and enhance our financial digital services.

We began our core transformation process 1 year ago when we started looking into core systems that would enhance our account holders’ experiences while also helping us achieve our goals and strategies. ATIB is honored to serve more than 100,000 customers in many segments and is continuing to grow. That is why we chose Temenos-T24. [Temenos press release]

While most of the changes will happen behind the scenes, there will be some brief disruptions. We hope to work quickly and efficiently so this upgrade is as seamless as possible for you. We would also like to apologize in advance for any inconveniences this may cause and thank you for your patience.

You will be receiving key information about our core banking system conversion, including what accounts and services will be affected, starting on Sunday 27th of December 2020 by mail, social media (Facebook and LinkedIn), and our website. If you have any questions, please contact your relationship manager. Our staff is well prepared and ready to answer any questions you may have about our core conversion.

Once again, thank you for your continued loyalty to ATIB. We are excited about this conversion and cannot wait to better serve you.

Respectfully,

Farouk Laabidi
General Manager
Assaray Trade and Investment Bank (ATIB)