Business Officer (Namaa Tamweel)

Business Officer (Namaa Tamweel)

The Business Officer is responsible for sales, and he oversees the business development activity related to the assigned objectives in the field.

Main Job Responsibilities:

  • To welcome current or potential customers to advise and guide them to the suitable products and services offered by ATIB.
  • Ensure the development and monitoring of the Clients portfolio regarding its credit quality.
  • To find new potential customers in the related area.
  • Address the customer satisfaction issues on time
  • Get closer to customers to reach a greater level of understanding their specific needs.
  • Contribute to the development and customization of products.
  • Oversee the clients’ activity trends, prepare periodical activity reports, and discuss them with the branch Manager.
  • Collect the necessary data and documents and check both their level of comprehensiveness and compliance with the procedures.
  • Review the applications and the attached documents to make sure that they comply with the pre-established conditions and criteria,
  • Provide technical assistance to clients to complete their files, In case of need.
  • Gather information on customer reliability and financial capacity
  • Evaluate the financial risks and make sure to control the risk of submitted funding applications
  • Prepare reports on received funding applications, submit, and discuss them with the branch manager.
  • Follow up on files that are pending approval.
  • Collect funding decisions and demonstrate to customers the outcome of their loan requests.
  • Support clients in the post-decision phases
  • Collaborate with other units for the loan implementation
  • Collect the necessary guarantees, check, and communicate them to the financing BO for release.
  • Make sure the processing of funding files follows the risk policy and the procedures in effect.
  • Participate in the Funding Committee.
  • Provide periodic reports on the funding progress, discuss them with the customer’s hierarchy to adjust the approach and the action plan.

Qualifications Required: 

  • Bachelor’s degree, preferably in Management, Business, Finance, Social economy, Development economics or equivalent.
  • Minimum of 2 years of experience as a Customer Service agent for the banking/ Microfinance sector.
  • Strong written and verbal communication skills (Arabic & English).
  • An understanding of Islamic modes of financing, compliance conditions, and Sharia financial transactions.
  • Ability to work with Microsoft Office tools (including PowerPoint, Word, Excel),
  • Behavioral Competencies, respect, attitude, and work proficiency.

To apply for this position, please send your cv in pdf format to:

Note: Please ensure writing the position you are applying for in the email subject line.